PLEASE NOTE:
If you are unable to login with the email address used when placing your Subscription order, please Create an Account with the same email address used to make your Subscription order.
How do I skip my next (or a future) shipment?
Step 1
Click "Manage Subscription" button under My Account
Step 2
Select "Shipping/Billing Schedule"
Step 3
Click the "Skip" button for the shipment you wish to skip
How do I swap my box for a different kind?
Step 1
Click "Manage Subscription" button under My Account
Step 2
Select "Edit" under Actions
Step 3
Click "Change Product Variant" and select the new product
How can I pause/cancel my plan?
Note: If you are unable to Login with the email address used when placing your Subscription order, please Create an Account with the same email address used to make your Subscription order.
Step 1
Click the "Manage Subscription" button under My Account
Step 2
Select "Pause/Cancel subscription" button
Step 3
Select a reason for pausing/cancelling and then click "Cancel Subscription"
How can I change the shipment frequency or next shipment date?
Step 1
Click the "Manage Subscription" button under My Account
Step 2
Select "Edit" under Actions
Step 3
Select "Change next charge date" or "Change Shipping/Billing Schedule"